Screenwriting : Stage 32 issues..... again. :/ by Gabriel Degenhart

Yes. Plus Chat is still glitched. I still need to refresh the page to send a new message.

yeah looks like a database error. :( Messages I answered are unanswered, friend requests I accepted are pending, my profile changes were undone, connections lost. very annoying!

Hi Gabriel. Yes, there are some technical issues currently happening with the site. The site seems to have "rolled back" two weeks. There has also been issues with uploading and reading content: images/videos/pdfs — hence the default S32 graphic as a placeholder. These issues are third party related. Tech has been working with them, and working through each one of these issues around the clock. Most content should come back. Just hold on. ;) However some posts may have been lost due to the recent switch to a new server, hardware and hosting problems. But they are doing the best they can with all the man and woman power they have. S32 has a small, but dedicated staff. So it just takes more time. Also, as you might imagine, with hundreds of thousands of active members and hundreds upon hundreds of emails coming in, they're juggling those as well—they are seeing all the tech support reports even if they are not currently responding, so thanks for those! Please know that these issues are being addressed. So again, please hold on. Thank you so much for all the support, contributions, and for your patience. Very very much appreciated. :)

Thanks, Beth!

Hi Gabriel. Yes, I am also. I had to do everything again.

For me, images aren't showing up in people's photo sections or on their profiles.

I wish Stage32 could roll back my life two weeks - my NCAA tournament bracket is El Stinko Busto.

You're welcome, Gabriel. :) ...Yeah, I wouldn't mind getting a "roll back" on the last two weeks of my life too. Not as productive as I had hoped. :/ Lol!

Hi Amber. Yup, again, the site has had recent issues reading and/or uploading images/videos/pdfs due to glitches with the new server — hence the default S32 placeholder graphic. So just hold on. Most should come back. Tech is on it; working with the vendor and working through each issue. Please see my comment above. :)

Wow! I spend time concentrating on my latest pilot script and look what I get to miss out on! Fun fun fun!

Stage32 is stuck in the wayback machine.

Could you please let us know if/when it's fixed? Right now, it's just a time waster.

Hey Doug. Of course, I'll share information and updates as I receive them. ;)

Hi, Dan C. You're welcome. :) Yes, that is a concern—rightfully so! Just a thought... I assume when you purchased on-demand access to the screenwriting conference you did receive an email confirmation of that purchase, right? I would think? Nonetheless, they are on it! Plus I'll send in a message about this concern to the entire team. ;)

Like Dan, I had a purchase erased. Mine was for a pitch session in a few days so I really hope it gets worked out and I don't miss it. Do we get refunds because of glitches?

Sorry, Spring, I personally can't answer those questions. But they (management) are well aware of this problem and are working on it. Again, I would think you would have some other record of purchase, like an email confirmation?—just thinking of my own past purchases, etc. Anyway, I recommend you send an email directly to Happy Writers to confirm your pitch. Email the coordinator, Erik Grossman: erik@stage32.com. ;)

Okay, so, just in exploring my own purchase history, which I too thought was missing... I found. Perhaps take a look under the "Gear" icon (Your Settings) in the far upper right corner of the website, then scroll down to "Purchase History," and click on that. All mine were listed. However, I have not made any purchases recently. Anyway, perhaps check that out? I hope that helps some. :)

And, I have an UPDATE. I fired off messages to the team and have some new information to share. :)

1 - New Accounts...Creating a new one - if the old one is lost, is fine. If we can recover old info, it will be merged.

2 - Email Notification Issues - Aware of it. And still working on it.

3 - Education/Purchases - Most should be back already. Working on the rest.

4 - Screenwriting Conference - Nothing has changed. Not impacted at all. As it was when they signed up, they'll receive log in info, etc, the day before. :)

Also, to add... Again, perhaps take a look under the "Gear" icon (Your Settings) found in the upper right corner, scroll down to "Purchase History." Perhaps also take a look at your "Email Preferences" and re-set your notifications. Perhaps that will help anyone having trouble. For myself, I have not had any issues with email notifications, so hopefully that may help those of you who have experienced problems. But as stated above, they are aware and are still working on it. ;)

You're killing it Beth! Thanks!

Murder is against the law.

I did say "it".....

AAAH! Kill it! Kill it with fire!

What are we killing?

We are bringing fire, doom, and any IT guys who know what they're talking about, to the stage32 issues.

Call Hilary or Obama, they have a expertise in website functionality and server performance.

I think we better accept Barry Jenkins as the Second Coming before "The Russians" hit us again... If I've learned anything about the Posse Comitati - ahem, PC crowd - it's that they're extremely aggressive when it comes to getting what they want, how they want it. Their ends justify their means - or so they've made a point to impress upon me across the Web and beyond.

What's good, sexy people! Please know the bugs are being addressed. Stage32 is working around the clock on our technical problems. Working as fast as we can. We ask for patience because we are such a small team and apologize for any inconvenience this may have caused. The New and Improved STAGE32 will be running full-throttle soon. Thank you :) Now back to your thread...

Thank you, Shawn! And thank you to the rest of the team as well!