Anything Goes : Missing Bio? by Lisa Lee

Just entered the lounge to ask why my name isn't updating.

I quickly set up the account and changed and location afterwards but it's not updating, neither on app nor desktop.

I see the updated version for a sec on desktop when it's loading then it switches to old name. Location is updated on desktop but not on the app.

I deleted cache and also redownloaded the app but it's not working.

Maybe someone can help, otherwise I will try to make a new account again.

Thanks if anyone can help and that it gets fixed soon, cause I'm hyped to post and add more to my profile

Hi, Lisa Lee. It happened to me too. I let Stage 32 know about the issue.

Hi, Yalla. I suggest emailing support@stage32.com.

Alright, Maurice Vaughan - I guess I'll email Stage 32. Thanks :)

Me too. I'm guessing it's an update problem.

Thanks maurice for the info

I wrote my BIO too only 3 weeks ago just looked at it not there same you say update problem

You're welcome, Lisa Lee. I mentioned you were having the same issue when I emailed Stage 32.

You're welcome, Yalla.

I got the same issue, so I emailed support as well, it must be a glitch as I thought I got flagged

Experienced the same thing a couple days ago that effected the bio section of my profile, I reentered an abbreviated version as what I see the upgrades accommodates for the rest of the info. in different and more appropriate categories. I'm awaiting to see the upgrades initiate fully, as these necessary procedures are expected.

Thanks, Maurice Vaughan

I've been in contact with support. They wanted me to delete cookies and cache, it didn't work for me, but maybe it will work for someone else. I'm waiting to hear back from them with their latest suggestions.

You're welcome, Lisa Lee. Ok, hope it gets fixed soon!

Mine was missing too, UGH!!!

I heard back from Stage 32 support: "That's due to changes that are pending with the data that has been imported. The layout of your Stage 32 profile will change as data from Coverfly is added to your profile in the coming days."

Hopefully this fixes it. I'd also watch out for hackers. I'm not sure if it's a coincidence and I was the only one targeted or if someone is trying to hack several accounts on here, but I looked at my bio yesterday and while "my" bio was showing up, it was a spam link. I deleted it after changing all my credentials and now the same problem with the bio appearing for a second or two before disappearing- is back. I just wanted to warn you all :)

Allow me to join the cool kids' club. Mine is missing too, along with a bunch of other stuff.

Thanks for letting us know, Lisa *

I feel like this blog will explain it ICYMI:

https://www.stage32.com/blog/your-profile-your-brand-your-power-welcome-...

Thanks for the link Suzanne Bronson :) It does explain it. It doesn't fix it, especially since the only bio they have for me to restore, is the spam one. But at least I know that once I redo my profile, it should stay that way.

haven't checked in a while and its still missing, anyone know how to fix it as support doesn't seem to be answering my emails

Hi, Paul Antonucci. I talked to Support two days ago. The Tech Team is still working on the profile issues.

Hey Maurice Vaughan, I saw that some people were trying to contact them also, and I don't why everyone's bios just vanished, it's weird that an update of some sorts would do that, but I'm surprised support didn't email me back about how their still working on that

Maurice Vaughan, makes sense, but I'm hoping it gets fixed soon and I guess it'll just show back up at some point down the line

Support gets a lot of emails, Paul Antonucci. You might not hear back right away, but they're responding to members as fast as they can. And sorry. I deleted my other comment and wrote a new one.