How to Get Help from Stage 32: Meet the Teams Behind the Scenes

When I first applied to Stage 32 in the spring of 2024, I was immediately drawn to RB’s mission of making opportunities in the entertainment industry more accessible. At the same time, I couldn’t help but wonder what I could really bring to the table as a guest service professional with nearly two decades of experience. That question didn’t linger for long, because once I was offered the position and jumped in, the answer became very clear.

My day-to-day goal is simple: to make sure the Stage 32 community feels supported, not just as users of a platform, but as creatives navigating an often unpredictable industry. Preparing work to take to market can be anxiety-inducing in any field, but especially in entertainment, where the landscape can shift overnight. Being part of a team that shows up for creatives during those moments is something I’m incredibly proud of, and I’m genuinely excited about all that we continue to build in support of what RB lovingly calls “The Creative Army.”

Support at Stage 32 is truly a wheel with many spokes. From the inside, we know exactly who handles what, but from the outside, that can understandably feel a little confusing. That’s why I teamed up with Ashley, our Head of Community (and one of the greatest tag-team partners of all time, seriously, if we were wrestlers, we’d have a few championship belts by now), to put together this blog. Our goal is to offer clarity around which email address to use based on the type of support you’re looking for, so help can be timely, efficient, and streamlined without overlap behind the scenes.

Ultimately, this blog exists to help us help you. We want you to know that we’ve got your back every step of the way. And if you’re ever unsure where to start, have questions, or just aren’t quite sure which email to use, simply reach out to support@stage32.com

We’ll make sure you’re pointed in the right direction.

The Stage 32 Mission:

When Stage 32 Founder and CEO RB Botto first created this platform 14 years ago, he had one mission in mind: to make the entertainment industry more accessible, more collaborative, and more human.

“As an actor, screenwriter, and producer, I have experienced the challenges and frustrations associated with living a creative life. What I’ve learned over the years is that connections, support, and affirmative energy matter equally to honing one’s craft. This platform is designed to provide networking opportunities as well as an extremely positive and collaborative environment conducive to the success of every film, television, and theater creative regardless of geography or experience.” – RB Botto

That vision is what drives every single one of us here at Stage 32. From the moment you sign up, you’re not just joining a website; you’re becoming part of a global creative network that’s designed to support your journey, answer your questions, and help you succeed in this business, no matter where you are in the world.

So, who’s behind the curtain making sure that happens? Let’s introduce you to the incredible teams that keep Stage 32 running, and show you exactly how to get help when you need it.

The Three Pillars of Stage 32

At Stage 32, everything we do is built on three core pillars that define who we are and how we serve you:

1. Community

Stage 32 is a free global networking and education platform with over 1.3 million members across more than 190 countries. Our members represent every corner of the industry: screenwriters, filmmakers, producers, actors, directors, editors, sound mixers, composers, executives, reps, authors, animators, financiers, and so many more.

We know that being a creative can often feel isolating. That’s why we’ve built a place where you can always find support, mentorship, and connection, 24/7, from anywhere in the world.

Every day, members engage in meaningful conversations in the Stage 32 Lounges, attend free monthly webcasts and Ask Me Anything events, learn from the Stage 32 Daily Blog, and take part in fun community initiatives like Introduce Yourself Weekend, July Filmmakers Club, and November Write Club.

Stage 32 has been called “the friendliest online community”—and we take that title seriously. Our entire team is here to make sure you always feel welcome, inspired, and empowered to keep creating.

2. Education

Stage 32 is proud to be the world’s leader in entertainment industry education, offering over 3,000 hours of live and on-demand content taught exclusively by working professionals.

Our webinars, classes, and labs cover every area of the craft, from screenwriting and directing to producing, financing, and distribution, and they’re accessible worldwide, anytime. Stage 32 Education has been called “the Netflix of entertainment industry education”, and our global partners include Netflix, Cannes Marche du Film, American Film Market, Canon, Variety, United Airlines, and many more.

Our educational programs have been featured in Deadline, The Hollywood Reporter, Forbes, and CNN, and they’re used by studios, production companies, and film commissions around the world.

We’ve also expanded our educational mission with Stage 32 Certification—our affordable version of film school online. Certification courses train below-the-line professionals in real-world skills that are immediately applicable on set. Over 55 film commissions and growing are using Stage 32 Certification to hire and train local crew members for productions worldwide.

Every course is accessible to anyone, no application required, and every certification is recognized globally through an online hiring database.

3. Marketplace

Stage 32’s Career Development Marketplace is where art meets opportunity. Our Development Services team actively advocates for you, connecting your work with over 3,000 working executives, managers, and producers.

Whether you’re submitting your script for coverage, pitching to a manager, or refining your portfolio, our marketplace helps you take actionable steps toward your career goals, with guidance from professionals who know what’s selling and who’s buying.

Real careers are built here. Just this year, Neighborhood Watch (starring Jeffrey Dean Morgan & Jack Quaid) premiered in theaters, and its producer discovered the project right here on Stage 32. Countless members have found representation, production partners, and life-changing career breakthroughs through our platform. Real opportunities are happening to those who put themselves out there.

Our mission is simple: connect the right executive with the right writer to help your script stand the best chance in the marketplace. Stage 32 operates with full transparency. You choose who reads your script based on their bio, credits, and genre expertise. You're strategically positioning your work in front of decision-makers who can actually move your career forward.

When you work with our marketplace, you're getting professional script coverage and consulting from executives at companies like Amazon, HBO, Apple, Blumhouse, CAA, WME, and hundreds of independent production companies. You choose your reader by their experience and what they're actively looking for. Our pitch sessions let you present your project directly to managers, agents, and producers in live one-on-one sessions. If they like what they hear, they request your script. If they love your script, they take meetings, sign you, option your work, or connect you with their network.

Our team tracks what executives are actively seeking: specific genres, tones, budget ranges, and helps you submit to the right people at the right time. We meticulously monitor every script request, every meeting set, every pass, consider, and recommend rating. When a script earns a Double Recommend, it's added to our Stage 32 Lookbook, which is circulated to over 500 managers, agents, and producers, including CAA, WME, Anonymous Content, and more.

Over the past year, hundreds of our writers have signed with managers and agents, optioned or sold their scripts, been staffed on series, found producing partners, secured financing for independent films, and landed writing assignments. Real careers are built here.

Led by Geoffroy Faugérolas, former executive at Coverfly, Imagine Entertainment, ICM Partners, and Paramount, our Development Services team has spent over a decade facilitating connections between writers and the industry. We advocate. We help you package your project for decision-makers by understanding what executives want and how to position your work to get their attention. We help you navigate the industry landscape by knowing which executives are looking for what, which companies are in active development, and where your script fits in the current marketplace. We're focused on helping you build real relationships that move beyond one-off transactions to create lasting connections with industry professionals who can champion your work, and we give you real-time insight into what's selling, who's buying, and what executives are actively seeking right now.

The best part? The Marketplace isn't just for seasoned pros; it's designed to help writers at every stage. If you're early in your career, you can get professional feedback from working executives who can tell you what's working, what needs work, and how to position yourself in the marketplace. If you're ready to find representation, you can pitch directly to managers and agents actively building their rosters. If you're looking for production partners, you can connect with producers seeking projects in your genre with realistic budgets and clear commercial paths. And if you're building your network, every consultation, every pitch session, every coverage report is a chance to build a relationship with an industry professional who can champion your work.

Meet the Teams Supporting You Every Step of the Way

Meet the Community Team

Email: Community@Stage32.com & Blog@Stage32.com

Our Community Team is here to make Stage 32 feel like home. From daily engagement and Lounge discussions to platform-wide initiatives and our free daily blog, this team works to keep our community connected, inspired, and informed.

Ashley Renee Smith – Head of Community & Blog ManagerOversees community engagement, free resources, networking opportunities, social media engagement, and all things blog and Lounge-related.

As Stage 32’s Head of Community, Ashley leads with heart and purpose, hosting events, managing the Stage 32 Blog, and helping creatives around the world find the connections, confidence, and resources they need to thrive. Before joining Stage 32, Ashley spent nearly seven years at a boutique development and talent management company, where she helped oversee projects for Amazon, FX, Universal TV, Paramount, and MGM, including hit series like Pose, Vikings, and Vikings: Valhalla. She worked closely with top writers, producers, and authors to develop high-profile adaptations and guide projects from concept to pitch.

Today, Ashley’s passion lies in empowering the Stage 32 community, fostering collaboration, visibility, and a shared belief that every creative goal is achievable with the right support system.

Meet the Success Team

Email: Success@Stage32.com

The Success Team is your connection to the industry. They guide members toward the best opportunities for their goals, match creatives with executives, and ensure every submission and pitch receives the care it deserves. This team helps bridge the gap between creatives and decision-makers, because your success is their mission.

Need help navigating your craft or career?

Our world-class Success team can help you find success in match-making your material with executives who work in your genre. Email them and let them know about your project, your logline, your goals, or more about you!

Our Writers’ Help team ensures every member has assistance through the exciting process of preparing for your Executive Consultation, Coverage, or Pitch Session.

If you’ve purchased one of these services and you have questions or need to make changes, our Writers’ Help team will gladly assist you.

Geoffroy Faugerolas – Director of Development Services

As Stage 32’s Director of Development Services, Geoff connects our community of over 1.3 million creatives with real industry opportunities. He leads our global marketplace, overseeing contests, script services, and creative partnerships that help writers and filmmakers get discovered. A writer, director, and producer himself, Geoff has developed and packaged projects for major studios and scouted talent for thousands of companies worldwide. Before joining Stage 32, he led writer advocacy at Coverfly, helping more than 800 writers break into the industry. His award-winning work spans music videos, films, and branded content, and his experience includes roles at Paramount, Lionsgate, and Imagine Entertainment.

At Stage 32, Geoff’s mission is simple: to champion creators and bridge the gap between talent and opportunity in today’s entertainment landscape.

Pat Alexander – Writer Liaison

As Stage 32’s Writer Liaison, Pat works one-on-one with screenwriters from around the world, helping them refine their craft, strengthen their projects, and connect with industry professionals. His guidance has helped countless writers secure representation, land development deals, and see their scripts move into production. Previously, Pat served as Contest Coordinator for Stage 32, managing international screenwriting competitions that connected emerging talent with top producers and executives. His experience also includes development work at Subconscious Films and production coordination for Pierce Law Group.

With his creative insight and unwavering commitment to supporting storytellers, Pat helps writers turn ambition into achievement—one project at a time.

Samantha Rivera – Executive Coordinator

As Stage 32’s Executive Coordinator, Samantha works with hundreds of film, television, and digital media executives worldwide to bring education, mentorship, and development opportunities to our global community. She ensures every collaboration between executives, instructors, and members runs smoothly and effectively. Before joining Stage 32, Samantha supported top literary agents and clients at Buchwald and gained hands-on experience in development at Circle of Confusion and in a television Writer’s Room, where she pitched story ideas and helped shape a full season.

With her deep industry insight and passion for helping creatives grow, Samantha plays a key role in connecting Stage 32 members with the right people and opportunities to elevate their careers.

You can email Geoff, Pat, and Sam anytime at Success@Stage32.com to tell them about your projects, goals, and who you’re looking to get connected with. They’ll provide you with advice and resources that are curated to you specifically.

Karen “Kay” Ross – Writer’s Room Producer

Facilitates Writer’s Room programming & Writer’s Room lounge participation.

Kay Ross is a producer, screenwriter, and actor who brings a wealth of creative experience and contagious enthusiasm to her role as Stage 32’s Community Manager and Writer’s Room Producer. A graduate of Colorado Film School with a B.F.A. in Film and Video Production, Kay began her career in Washington, D.C., working in production for Investigation Discovery, Food Network, and BBC America before shifting her focus to storytelling and development. Since relocating to Los Angeles, she has written and produced multiple short films, developed a coming-of-age pilot series, and launched The Pre-Pro Podcast to help young creatives connect with mentors in the entertainment industry.

At Stage 32, Kay helps our Writers’ Room members sharpen their craft, expand their network, and stay inspired, championing creativity, inclusion, and collaboration every step of the way.

Meet the Writer’s Help Team

Email: Writerhelp@Stage32.com

Erica Berry – Development Services Coordinator

As Stage 32’s Development Services Coordinator, Erica plays a vital role in connecting writers with top executives, producers, and mentors across the entertainment industry. She helps oversee Stage 32’s full range of development services, including pitch sessions, coverage, consultations, and mentorships, ensuring every creative interaction is smooth, productive, and inspiring. Before joining Stage 32, Erica built a successful career in the financial sector as a Personal Financial Representative and Senior Hiring Recruiter, honing her skills in communication, organization, and relationship management. She now combines that business expertise with her creative passion to help storytellers thrive within the Stage 32 community.

Outside of her work, Erica is a dedicated yoga instructor, bringing the same focus, balance, and mindfulness she teaches to the way she supports members every day. Her mission is simple: to help creatives achieve their goals and feel supported every step of the way.

Jaz Lagrimas – Development Services Assistant

As Stage 32’s Development Services Assistant, Jaz helps bridge the gap between storytellers and industry professionals, connecting writers with executives, producers, and managers across film, television, and digital media. Working with hundreds of creatives and executives worldwide, Jaz plays a key role in coordinating Pitch Sessions, screenwriting contests, and career-building meetings that lead to real industry relationships and opportunities. Her professionalism, organization, and genuine passion for storytelling ensure every interaction runs seamlessly and supports the success of Stage 32’s members.

Through her work, Jaz continues to champion writers around the world—helping them share their stories, strengthen their craft, and take meaningful steps toward their creative goals.

Meet the Global Contest Hub Team

Email: Contests@Stage32.com

Pat Alexander and Jaz Lagrimas, also oversee our Global Contest Hub. Contests are a great way to propel yourself and get seen in the industry! Have questions about Contests or the Global Contest Hub? They’ll be the ones to help you get it figured out.

Meet the Education & Certification Teams

Email: Edu@Stage32.com & Certification@Stage32.com

Our Education team produces our world-class educational programming—coordinating with top executives, writers, and filmmakers to bring you cutting-edge classes and webinars.

Our Certification team oversees Stage 32’s groundbreaking global training initiative. They work directly with educators, commissions, and studios to ensure every course reflects real-world industry standards.

Sara Elizabeth Timmins – Education Producer

As Stage 32’s Education Producer, Sara Elizabeth brings her decades of experience as a film and television producer and creative coach to empower storytellers around the world. A champion for meaningful, high-quality storytelling, Sara Elizabeth was part of the producing team behind the Emmy-nominated HBO series McMillions, produced by Mark Wahlberg’s company. Through her own banner, Life Out Loud Films, she has produced projects that have aired on HBO, Hallmark, Starz, Showtime, and internationally, collaborating with award-winning talent such as Jane Seymour, Ellen Burstyn, Chris Cooper, Josh Lucas, and Mackenzie Foy, as well as New York Times Best-Selling Author David Baldacci.

A sought-after speaker, she has shared her expertise at major global events, including the Cannes Film Festival Marché du Film, FilmTT in Trinidad and Tobago, and the Black Nights Film Festival in Estonia. Guided by her belief that film can “spark conversations that inspire action and ignite change,” Sara Elizabeth continues to shape the future of creative education through her work at Stage 32.

Sydney Summers – Education Marketing Coordinator

As Stage 32’s Education Marketing Coordinator, Sydney Summers helps bridge the gap between creatives and opportunity, collaborating with hundreds of industry educators and thousands of students worldwide to deliver high-quality, career-focused learning in film, television, and digital media. Before joining Stage 32, Sydney worked in production management and coordination for White Label Television Productions, contributing to projects for FOX, Amazon Prime Video, ABC, iHeart, Hulu, Paramount+, and USA Network. Her work, featured in Deadline, placed her alongside former Netflix and studio executives on large-scale productions.

Combining her production experience with a passion for creative education and community, Sydney plays a key role in amplifying Stage 32’s global education initiatives, ensuring every program inspires, informs, and empowers the next generation of storytellers.

James Lagrimas – Education Assistant

As Stage 32’s Education Assistant, James Lagrimas is dedicated to ensuring every member enjoys a seamless, inspiring, and enriching learning experience. Working closely with the Education Team, he helps coordinate Stage 32’s global slate of webinars, classes, and workshops, supporting filmmakers, writers, and creatives at every level of their journey. James began his Stage 32 career on the Development Services Team, where he helped manage hundreds of Pitch Sessions, assisting both writers and executives to ensure each session ran smoothly and efficiently. His professionalism, organization, and attention to detail quickly made him an invaluable part of the Stage 32 community.

With a background in community coordination and administrative support, James continues to bring exceptional care and precision to everything he does—helping Stage 32 deliver world-class education to storytellers around the world.

If you’ve ever attended a Stage 32 class or webinar, this is the team that made it happen.

Sam Sokolow – Head of Certification

As Stage 32’s Head of Certification, Sam leads the company’s groundbreaking credentialing programs designed to train and certify the next generation of film and television professionals around the world. A two-time Emmy-nominated producer, Sam brings decades of experience as a creator, executive producer, and educator, combining his industry expertise with a passion for expanding access and opportunity in entertainment. Before joining Stage 32, Sam served as Executive Producer of the acclaimed limited series GENIUS for National Geographic and Imagine Entertainment, which earned multiple Emmy nominations and international recognition. His extensive producing career spans scripted and unscripted projects across major networks and platforms, collaborating with leading studios and creative talent.

At Stage 32, Sam oversees the Stage 32 Certification Program, partnering with film commissions, production companies, and regional governments to provide world-class, industry-recognized training. His mission is simple yet transformative: to empower a skilled, inclusive, and globally connected production workforce through education, innovation, and access.

David Zannoni – Certification International Liaison

David is the Certification International Liaison at Stage 32, where he brings nearly two decades of global experience in film and television development, executive production, and collection account management. Having worked on over 300 productions worldwide, David bridges international film markets, production companies, and organizations to expand Stage 32’s certification and training reach across borders. In addition to his work with Stage 32, David serves as an international consultant for Freeway Entertainment, the global leader in collection account management, and as President of the Mexican Chamber of the Film Industry (CANACINE) in Quintana Roo, Mexico. A frequent speaker at major film markets—including Cannes, AFM, and TIFF—David has represented Stage 32 and the entertainment industry at events hosted by NALIP, Winston Baker Film Finance Conferences, the Rio Film Market, and BAM.

A Dutch-Italian executive fluent in English, Spanish, Dutch, and Italian, David continues to play a vital role in connecting Stage 32’s certification and education programs with international film communities around the world.

This team is helping create a new generation of production professionals across the globe.

Meet the Member Help Team

Email: Support@Stage32.com

When you have a question about your account, billing, technical concerns, or navigating the platform, we’re here to help. Whether you need a password reset, help accessing education, need to report spam or strange account behavior, or want guidance on how to use Stage 32’s features, this is your go-to team.

Brandy Camille – Head of Member HelpAs Stage 32’s Head of Member Help, Brandy is the friendly face behind the inbox, supporting creatives around the world and ensuring every member has the guidance, tools, and encouragement they need to thrive. A lifelong film and music enthusiast, Brandy grew up just outside Hollywood, where her love for storytelling and cinema first began. Inspired by composers like Danny Elfman, John Williams, and Hans Zimmer, she believes deeply in the power of creativity to connect people across backgrounds and borders.

Brandy takes pride in helping every Stage 32 member feel seen, supported, and empowered to bring their creative dreams to life, because to her, community isn’t just part of the job, it’s the heart of what makes Stage 32 so special.

Laquan Copeland – Member Help Team MemberAs part of the Stage 32 Member Help Team, Laquan combines creativity, industry experience, and a deep passion for storytelling to support filmmakers, writers, and artists around the world. In addition to assisting members across the platform, he also helps moderate Stage 32 Pitch Sessions, connecting writers directly with development executives, producers, and managers eager to discover new voices. An accomplished actor, director, and animator, Laquan’s screen credits include Midas (STARZ), The Dirty South (Prime Video), and Nineteen Summers, with appearances in Grown-ish (ABC) and Issa Rae’s Project Greenlight (Max). Behind the camera, he’s directed viral animated projects for Warner Bros. and Bleacher Report, including the LeBron James Animation Coronation, which earned over 10 million views.

As the creator of allblackanime and Soturi, Laquan continues to champion bold, inclusive storytelling, bringing that same energy and vision to his work supporting the global Stage 32 community.

We’re proud to be the first stop for so many members finding their footing on Stage 32. If you ever get stuck, don’t hesitate to reach out.

We’re Here for You

Stage 32 was built by creatives, for creatives, and every member of our team is dedicated to helping you thrive. Whether you’re here to learn, connect, or launch your next big project, we’re just an email (or Lounge post) away.

Please understand we are a small team of human beings, not AI or bots. There are over 1.3 million of you in the community, and we do our best to respond in as timely a fashion as we can!

It is very important that you only email one email address at a time, as CCing multiple email addresses will cause delays in receiving assistance. Trust us, we’re talking all day, every day behind the scenes, so we will see it!

To find all support options and contact details, visit our Stage 32 FAQ page for quick links to each department.

We’re proud to support you, and can’t wait to see what you create next.

Let's hear your thoughts in the comments below!

Got an idea for a post? Or have you collaborated with Stage 32 members to create a project? We'd love to hear about it. Email Ashley at blog@stage32.com and let's get your post published!

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